Billy Gladwell 12/6/21 Billy Gladwell 12/6/21

The Dunning–Kruger Effect

The Dunning-Kruger effect is in operation when humans with minimal skill, limited knowledge, or inadequate competence grossly overestimate their ability.

Billy Gladwell 11/29/21 Billy Gladwell 11/29/21

Occam’s Razor

“When faced with two competing theories, the simpler explanation is usually correct.” In other words, the explanation that requires the fewest number of assumptions is typically correct.

Billy Gladwell 11/1/21 Billy Gladwell 11/1/21

The Barnum Effect

The Barnum Effect is in play when humans believe that personality descriptions apply specifically to them.

Billy Gladwell 10/25/21 Billy Gladwell 10/25/21

Confabulation

Confabulation is a memory error. It happens when there are gaps in a human's memory, and those gaps are filled with manufactured, misinterpreted, and distorted information.

Billy Gladwell 10/11/21 Billy Gladwell 10/11/21

The Magic of the Last 3 Words

I use this language hack in almost every one of my conversations. I call it The Last 3 Words — although the number of words can vary.

Billy Gladwell 9/27/21 Billy Gladwell 9/27/21

A Message to Garcia

I was introduced to this story while a senior in high school. It sat in a cardboard box for many years after. Then, in my 30s, I found it during a move and understood A Message to Garcia differently this time around.

Billy Gladwell 9/20/21 Billy Gladwell 9/20/21

How to Hack Your Mind’s Algorithm

What you focus on, you tend to get more of. But, unfortunately, most humans focus on what could go wrong, what they can't do, and how they're not good enough. Even I sometimes fall into this trap.

Billy Gladwell 8/30/21 Billy Gladwell 8/30/21

What To Say First

The first impression sets the stage for the rest of the interaction.

Billy Gladwell 8/23/21 Billy Gladwell 8/23/21

Connections and Links

When you learn how to direct the thoughts of others, the more effective you will be with your communication.

Billy Gladwell 8/2/21 Billy Gladwell 8/2/21

This Is a Little Fishy

The best humans strive to leave others better than before they met.

Billy Gladwell 7/26/21 Billy Gladwell 7/26/21

Let’s Get Physical

Your emotions affect your physiology, and your physiology affects your emotions.

Billy Gladwell 7/12/21 Billy Gladwell 7/12/21

Storytelling Is Your Job

If you want to be great at what you do, storytelling is the critical skill you must master.

Billy Gladwell 7/5/21 Billy Gladwell 7/5/21

The Worth of a Human

Humans are not their behavior.

Billy Gladwell 6/28/21 Billy Gladwell 6/28/21

Humans Will Never Forget How You Made Them Feel

Humans will never forget how you made them feel.

Billy Gladwell 6/7/21 Billy Gladwell 6/7/21

The Meaning of Your Communication Is the Response You Get

Kim from Miami emailed me. She says she's been told by friends that she's "a bit abrasive." Kim wants to know how to talk to others so they better understand her without getting upset.