Don’t Be a Chicken
Most people are more concerned with the notification that just popped up on their phone than with the human being sitting in front of them.
Best Foot Forward
Most people do not just put their best foot forward, but they lead you to believe that the other foot looks the same; when, in fact, they are struggling with secret challenges and life experiences.
Everything You Say Is a Lie. (At the Very Least, It Is Not the Truth.)
One of the most difficult aspects of teaching how to effectively communicate is getting people to accept that what is coming out of your mouth is not the truth.
How to Start a Conversation With Anyone Anywhere
After 30 years and thousands of clients, I have learned that opening a conversation is typically the most difficult step for people.